FAQ

> Do you have a showroom?
 
We are online based and has no showroom
 
> How long do you take to delivery?
 
Delivery usually takes 3-5 working days unless otherwise stated in the description
 
> How long do I have to wait before my order gets processed?
 
> What are your payment mode?
 
Payment is cash on delivery, bank transfer or cheque to the following: DBS Current Account 014-903525-1 payable to Furnituresg Pte Ltd
 
> Can i pay by instalments?
 
Sorry, we do not have instalment plan
 
> Are the prices inclusive of GST, delivery and installation?
 
Prices display are nett and include GST, free delivery and installation (where applicable). Items under purchase with purchase(PWP)  are available with any purchase of non-PWP items
 
> Do you provide disposal service for my existing furniture?
 
Sorry, we do not except for mattresses (but please let us know in advance). However, you can reach out to your town council for the disposal of your non-mattress item
 
> How do i order?
 
You can refer to the video or step-by-step guide here
 
> May I make the purchase now and deliver at a later date?
 
Sure, you can make a deposit for the item(s) to reserve it and we will deliver at a later date as requested.
 
> Does your furniture comes with warranty?
 
All Items comes with at least 6 months warranty against manufacturing defects. Mattresses come with manufacturer’s warranty of between 1-15yrs. Some sofas come with 2 yrs warranty etc.
 
Of course, we will follow whichever is longer.
 
> What happens if the items received is defective?
 
We will change it at the earliest possible date with no extra charges
 
> What happens if I like to return or exchange the items?
 
Restocking fee will apply. You may find out more under our terms and conditions
 
> How can I get a quotation?
 
Kindly send your request to sales@furnituresg.com.sg for quotation
 
> Why are your prices so low? Are they new?
 
We only sell brand new items and keep our prices competitive by having
 
> Are we able to trade in our old furniture?
 
Sorry, we do not take trade ins. We do not take trade in because we are base on 2 important primary principles, being the lowest price in town and selling only brand new items.